This Privacy Policy explains how Neurotech collects, uses, stores, and protects information when you visit our website, contact our team, or use our services.

Information We Collect

We may collect personal details you provide directly, including your name, email address, phone number, postal address, and any information you submit through forms, account registration, or support requests.

We may also collect technical and usage data such as IP address, browser type, device details, referring pages, and on-site activity to help maintain performance, security, and service quality.

How We Use Information

• To provide, operate, and improve our website, trading-related services, and customer support.
• To communicate with you about inquiries, account activity, service updates, and relevant notices.
• To monitor security, prevent fraud, and comply with legal or regulatory obligations.
• To analyze usage trends and improve site performance, features, and user experience.

Sharing and Processing

We may share information with trusted service providers who help us operate the business, such as hosting, analytics, payment, compliance, and customer support partners. We may also disclose information where required by law, to protect our rights, or as part of a business transfer.

Where data is processed across borders, we use reasonable safeguards designed to protect personal information during transfer and storage.

Retention and Security

We retain information only for as long as needed for legitimate business, legal, accounting, compliance, and security purposes. We use administrative, technical, and organizational safeguards intended to reduce the risk of unauthorized access, misuse, loss, or disclosure.

Your Choices

• You may request access to, correction of, or deletion of personal information we hold about you, subject to applicable law.
• You may opt out of promotional communications by following the unsubscribe instructions in those messages.
• You can manage browser cookies through your browser settings, although some site features may be affected.

Cookies

We may use cookies and similar technologies to remember preferences, understand traffic patterns, improve site functionality, and support analytics. Continued use of the website may involve the placement of essential cookies needed for operation.

Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from anyone under the age of 18.

Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy-related request, contact us at admin@neurotechworld.com, call +44 20 4600 4074, or write to 150a Kennington Lane, London United Kingdom, SE11 4UZ.